Acceptable Use Policy

ChillAccount – Acceptable Use Policy

Last modified: September 19, 2021

Welcome to the CAC website and the services provided under the CAC name, which take the form of the CAC server, the CAC webclient and the CAC mobile applications, all of which can be used independently.

When we refer to “Multiable”, “we”, “us” or “our” in this agreement (the “Agreement”), we mean Multiable Company, located at 1/F, Dominion Centre, 43 Queen’s Road East, WanChai, Hong Kong SAR.

When we refer to “CAC” we mean the CHILLACOUNT application and services of Multiable.

When we refer to “Service”, we mean, collectively, the CHILLACCOUNT SaaS (and any optionally procured modules) (the “CHILLACCOUNT Service”) as described in the applicable User Guides that is procured by Customer from Multiable in the SaaS Contract and any subsequent SaaS Contract from time to time, including associated offline components, but excluding Third Party Applications, Support Services and Professional Services.

Your access to or (the “Website”) and use of the Services, whether as a guest or registered user, are subject to the following terms and conditions, and all applicable laws.

Acceptable Use Policy

You represent and warrant that you will not violate any of the terms and conditions of this Agreement, and agree that:

  • you will use the Services strictly in accordance with this Agreement and will not, and will not  permit others to: (i) remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Multiable or its affiliates, partners, suppliers or the licensors of the Services; (ii) use the Services for any purpose for which it is not designed or intended;
  • you will not submit or transmit through the Services any material, or otherwise engage in any conduct that: (i) violates or infringes the rights of others including, without limitation, patent, trademark, trade secret, copyright, publicity, or other proprietary rights; (ii) is unlawful, threatening, abusive, harassing, defamatory, libellous, deceptive, fraudulent, invasive of another’s privacy, tortuous; (iii) victimises, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; (iv) impersonates any person, business, or entity; (v) contains viruses or any other computer code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment or otherwise permit the unauthorised use of a computer or computer network; or (vi) encourages conduct that would constitute a criminal offense;
  • you will not: (i) violate this Agreement, guidelines, or any policy posted on the Website; (ii) interfere with the use of the Services by others; (iii) use the Services in any manner that could damage, disable, overburden, or impair our servers or networks; (iv) interfere with or disrupt networks connected to the Services or violate the regulations, policies or procedures of such networks; or (v) attempt to gain unauthorised access to any Services through hacking, password mining, or any other means;
  • you will only use the proprietary information or interfaces or other intellectual property of Multiable in the design, development, manufacture, licensing or distribution of permitted developer applications described in this Agreement;
  • where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website and Services, you are responsible for keeping this password confidential. You will not disclose it to any other person or share a password with anyone. If you fail to keep it confidential, we have the right to disable any user identification name and password at any time, without notice to you.


Notices made by us will be provided to you via the CAC ID you registered and the e-mail address provided to us in your registration for the Services or in any updated e-mail address you provide to us in accordance with standard account information update procedures we may provide from time to time. It is your responsibility to keep your email address current and you will be deemed to have received any email sent to any such email address, upon our sending of the email, whether or not you actually receive the email.

Notices made by you to us under this Agreement and for questions, complaints or claims regarding this Agreement or the Services, should be sent by e-mail to or by post and addressed to:

Multiable Company

1/F, Dominion Centre

43 Queen’s Road East, WanChai

Hong Kong SAR